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HOLIDAY SHIPPING SCHEDULE 2013: FOR DELIVERY BY DECEMBER 24, YOUR ORDER MUST BE IN BY DECEMBER8, TO INSURE CHRISTMAS DELIVERY. INTERNATIONAL CUSTOMERS MUST HAVE THEIR ORDER IN BY DECEMBER 2.
BBDW News: New additions to the catalog are: Big Brother USA 15, Big Brother USA 15 After Dark, Big Brother Africa 8, Celebrity BB UK 12, Big Brother UK 2013, and Big Brother Canada 1. Coming soon: Big Brother Australia 2013.
The DVD's: The Big Brother seasons we offer are not official released dvd sets. All shows are mastered from tv recordings of the show and other various sources, for BB fans around the world. We do not offer full size dvd cases or printed artwork with the dvd sets. They are shipped in white paper dvd sleeves for their protection and simple labeling. All dvd sets are region free, meaning they will play on any dvd player or gaming system around the world. If you are unhappy with your purchase, return the item and receive a refund, minus our cost of shipping. Also, all items are shipped from within the USA and nothing comes from china or anywhere outside of the USA. We hope you have a wonderful shopping experience with us and will be back, for future purchases. Big Brother DVD World is a proud supporter of our U.S. troops around the globe.
Payments: After you submit your order, you have 3 options, for making payment. We accept checks (business and personal) submitted online or sent by mail. Plus, amazon.com gift cards are accepted and money orders sent by mail. All check payments are held for 7 business days, to insure clearance. Amazon gift cards and money order payments are shipped immediately and have no hold time. International customers must use amazon gift cards or an international money order for payment.
Shipping: All packages are shipped via the U.S. postal service with a tracking number. Most items ship 1st class mail but, we offer a priority mail shipping upgrade. U.S.A. Domestic Shipping is $4.99 and international shipping is $19.99 Upon shipment, you will recieve a shipping confirmation message and a second e-mail detailing the shipping method and tracking number.
Returns and Replacements: Unhappy, no problem! Return the order and upon receiving your package, we'll send you a refund, minus our cost of shipping. Replacements, from time to time, a fellow Big Brother fan might recieve an unplayable disc, don't worry. Inform us of the problem via e-mail and we'll, solve the problem free of charge.
Contact Us: Still have questions? Send us an e-mail at email@example.com and we'll respond promptly. Remember, we can't answer your question or fix your problem, if you don't e-mail us about it.
Thank you: BB Fans, we are hardcore just like you and hope that you can find all BB seasons you missed over the last decade. If you have something BB related, we don't, we will be glad, to trade with you. This includes international seasons, memorbilia, and other rare footage. Thank you and we hope you have a great experience with us.
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